FAQ

What is Alpana?

Alpana (Bengali: আলপনা) refers to colorful motifs or sacred art done with hands and paint on auspicious occasions in Bengal. Traditionally, it was drawn by the women of the house before sunset.

How long does your incense burn?

- Place Alpana incense sticks near open window for a quick 30 minute burn with smells that will linger for up to 1 1/2 hours.
- Place in a ventilated room for a 45 minute slow-burn time and a smell trail that could last up to 4 hours.

What does clean-burning mean?

Regular incense is made with essential oils blended with a chemical diluent known as Dipropelyne Glycol (DPG), generally considered safe for skin application. The effects of burning this chemical and inhaling the fumes are not known. 

However, it is clear that it has an underlying odor of its own ranging from sour to burnt plastic. These bad odors released by DPG linger for hours after the burn is over, giving incense a bad reputation for being 'pungent'.

Alpana Incense is made using a proprietary method that delivers just as much fragrance without the DPG. As a result, Alpana Incense delivers true scent and no bad odors. This makes Alpana Incense clean-burning.

 
 
 

How long before Alpana Incense takes effect?

Unlike candles, which can take up to an hour before the fragrance is noticeable, incense is instant. You will experience the aromatherapy benefits and the fragrance of the incense almost immediately.

Incense is also highly flexible so you can choose if you want to experience it stronger or weaker. For strongest results, place incense as close as 6 ft away from you in a well ventilated room. Adjust fragrance if too strong by placing incense father from you progressively until the strength is perfect.

 

How do I use Alpana for self-care?

Alpana Incense can be incorporated into new or existing routines as a daily grounding ritual. You can also use Alpana whenever you need a whiff of fresh air. Use it to set the mood for date night or use it to set intentions for your week. Self-care possibilities with Alpana are endless.

What payment methods do you accept?

At this time, we accept all major credit cards providers, Apple Pay and PayPal payments only. All payments are 100% secure and compliant with highest e-commerce standards. 

What is your return policy?

We are sorry that we did not meet your expectations. Please reach out to us via e-mail or social media channels so we can make it right via full refund or a replacement within 30 days of purchase. Alpana really appreciates your feedback and strives to constantly learn and improve. Read the full return policy here.

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